Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SHBBHRS002 Mapping and Delivery Guide
Provide female intimate waxing services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SHBBHRS002 - Provide female intimate waxing services
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted hair from female intimate areas.It requires the ability to consult with clients to plan services to apply and remove hot and strip wax safely. Female intimate waxing can be an individual service or form part of a series of services.This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team but make independent treatment decisions; demonstrate sensitivity, maturity and confidentiality in their client interactions; and have knowledge across a range of waxing techniques and waxing products. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a beauty industry environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying female clients, both new and regular, with different intimate waxing requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

blank client records

organisational policies and procedures relevant to the provision of waxing services

manufacturer instructions and safety data sheets

product instructions and safety data sheets.

Assessment must ensure use of:

cleaning and disinfection products

client gowns or covers

disposable single use wax applicators and strips

disposable sheeting

disposable g-string

hot and strip wax

temperature controlled wax pots

tweezers

client gowns or covers

pre and aftercare products from a comprehensive professional range

individual workstation consisting of:

treatment table with safe working access at both ends and sides

individual electricity supply

magnifying lamp

stable wax pot bench or trolley

personal protective equipment:

disposable gloves

aprons

treatment towels or linen, or disposable linen.

Assessment activities that allow the individual to:

provide female intimate waxing within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician or beauty therapist

have worked as a beautician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.
Prerequisites/co-requisites
Competency Field Hair Reduction Services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish client priorities.
  • Access and review client treatment plan if available.
  • Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment.
  • Obtain informed and signed parent or guardian consent if client is a minor.
  • Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required.
  • Explain treatment sequence and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain signed client consent.
       
Element: Prepare for female intimate waxing service.
  • Prepare service area, equipment and self.
  • Prepare client and select waxing products according to plan.
  • Instruct client in what to use and how to self-cleanse female intimate waxing area.
  • Use suitable personal protective equipment.
  • Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.
  • Instruct client on correct positioning and how to use a towel to cover areas not being treated.
  • Clean and prepare skin area to be waxed.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
       
Element: Apply wax to female intimate area.
  • Test wax temperature, adjust as required and maintain for the duration of waxing service.
  • Trim hair to suitable length for waxing as required.
  • Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service.
  • Apply wax using single use applicators according to the area and manufacturer instructions.
  • Remove wax according to hair growth pattern, area and manufacturer instructions.
  • Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.
       
Element: Ensure client comfort.
  • Monitor client reactions and responses and adjust waxing service as required.
  • Ensure client comfort and modesty throughout service.
  • Direct client on how and when to support surrounding skin to minimise discomfort.
  • Apply techniques to minimise client discomfort.
  • Discontinue treatment and provide advice if contra-actions occur
  • Apply aftercare product to minimise any post treatment skin reactions.
       
Element: Review waxing service and provide post service advice.
  • Evaluate waxing service with client.
  • Record outcomes of waxing service on client treatment plan.
  • Provide aftercare advice and recommend products and future treatments.
  • Update treatment plan and rebook client as required.
       
Element: Clean service area.
  • Clean service area, equipment and surfaces according to organisational policies and procedures.
  • Replenish service area in preparation for next service.
  • Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.
       
Element: Establish client priorities.
  • Access and review client treatment plan if available.
  • Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment.
  • Obtain informed and signed parent or guardian consent if client is a minor.
  • Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required.
  • Explain treatment sequence and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain signed client consent.
       
Element: Prepare for female intimate waxing service.
  • Prepare service area, equipment and self.
  • Prepare client and select waxing products according to plan.
  • Instruct client in what to use and how to self-cleanse female intimate waxing area.
  • Use suitable personal protective equipment.
  • Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.
  • Instruct client on correct positioning and how to use a towel to cover areas not being treated.
  • Clean and prepare skin area to be waxed.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
       
Element: Apply wax to female intimate area.
  • Test wax temperature, adjust as required and maintain for the duration of waxing service.
  • Trim hair to suitable length for waxing as required.
  • Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service.
  • Apply wax using single use applicators according to the area and manufacturer instructions.
  • Remove wax according to hair growth pattern, area and manufacturer instructions.
  • Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.
       
Element: Ensure client comfort.
  • Monitor client reactions and responses and adjust waxing service as required.
  • Ensure client comfort and modesty throughout service.
  • Direct client on how and when to support surrounding skin to minimise discomfort.
  • Apply techniques to minimise client discomfort.
  • Discontinue treatment and provide advice if contra-actions occur
  • Apply aftercare product to minimise any post treatment skin reactions.
       
Element: Review waxing service and provide post service advice.
  • Evaluate waxing service with client.
  • Record outcomes of waxing service on client treatment plan.
  • Provide aftercare advice and recommend products and future treatments.
  • Update treatment plan and rebook client as required.
       
Element: Clean service area.
  • Clean service area, equipment and surfaces according to organisational policies and procedures.
  • Replenish service area in preparation for next service.
  • Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment.

1.3 Obtain informed and signed parent or guardian consent if client is a minor.

1.4 Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required.

1.5 Explain treatment sequence and factors that may restrict treatment.

1.6 Confirm revised treatment plan, record updates and obtain signed client consent.

2. Prepare for female intimate waxing service.

2.1 Prepare service area, equipment and self.

2.2 Prepare client and select waxing products according to plan.

2.3 Instruct client in what to use and how to self-cleanse female intimate waxing area.

2.4 Use suitable personal protective equipment.

2.5 Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.

2.6 Instruct client on correct positioning and how to use a towel to cover areas not being treated.

2.7 Clean and prepare skin area to be waxed.

2.8 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

3. Apply wax to female intimate area.

3.1 Test wax temperature, adjust as required and maintain for the duration of waxing service.

3.2 Trim hair to suitable length for waxing as required.

3.3 Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service.

3.4 Apply wax using single use applicators according to the area and manufacturer instructions.

3.5 Remove wax according to hair growth pattern, area and manufacturer instructions.

3.6 Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.

4. Ensure client comfort.

4.1 Monitor client reactions and responses and adjust waxing service as required.

4.2 Ensure client comfort and modesty throughout service.

4.3 Direct client on how and when to support surrounding skin to minimise discomfort.

4.4 Apply techniques to minimise client discomfort.

4.5 Discontinue treatment and provide advice if contra-actions occur

4.6 Apply aftercare product to minimise any post treatment skin reactions.

5. Review waxing service and provide post service advice.

5.1 Evaluate waxing service with client.

5.2 Record outcomes of waxing service on client treatment plan.

5.3 Provide aftercare advice and recommend products and future treatments.

5.4 Update treatment plan and rebook client as required.

6. Clean service area.

6.1 Clean service area, equipment and surfaces according to organisational policies and procedures.

6.2 Replenish service area in preparation for next service.

6.3 Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plan to provide five intimate waxing services for female clients as follows, ensuring maximum hair removal:

full

partial

basic shape

design, record and maintain treatment plans and records for each of these clients specifying details of:

client feedback

contraindications

products used

hair and skin analysis

treatment outcomes

patch test reaction

relevant medical history and medications

waxing service performed

aftercare recommendations and advice

apply and adjust the following work techniques to female intimate waxing services:

stretching and supporting the skin

speed, direction and angle of wax removal

maintain cultural sensitivity, maturity and confidentiality throughout service

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain service area according to organisational policy.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health and hygiene regulations and requirements relevant to the provision of waxing services

age at which an individual is classed as a minor according to relevant federal, state or territory legislation and why minors must only be treated with informed and signed parental or guardian consent

infectious disease transmission routes and prevention of infection transmission as it relates to intimate waxing services

infection control procedures and application of standard precautions as they apply to the provision of waxing services

organisational policies and procedures as they apply to the provision of waxing services:

client record management

equipment use and maintenance

incident reporting

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

when to refuse unsuitable clients

techniques that minimise risk of client misinterpreting operator behaviour and actions

strategies for dealing with client behaviour that breaches professional status of treatment

importance of client self-cleansing of female intimate waxing treatment prior to performing waxing service

basic anatomy and terminology of female genitalia

structural features of hair and hair follicles:

hair shaft

layers of hair

hair root and follicle

stages of hair growth cycle and relationship to hair removal:

anagen

catagen

telogen

hair growth patterns

common hair disorders

velus hair type:

terminal

factors effecting hair growth:

hormonal

hereditary

drugs and chemicals

variations to hair growth cycle and patterns in female intimate area

variations to skin biology and appearance in female intimate area and implications for treatment and infection control

the need for psychological sensitivity required when conducting female intimate waxing

formulation of waxes

function and action of wax ingredients

relevance and importance of clearly explaining the following to clients:

contraindications

contra-actions

skin sensitivity during menstruation

contraindications that:

prevent treatment but will not require medical referral:

heat rash

known allergies to wax products or ingredients

scar tissue less than six months old

sunburn

thin or fragile skin

prevent treatment

contagious skin disease

oedema

pubic lice

sexually transmitted infections

urinary infections

restrict treatment:

external haemorrhoids

infected ingrown hairs

moles

skin tags

adverse effects to female intimate waxing and required action steps:

abrasions

allergic reactions

blood spots

broken hair

bruising

excessive erythema

skin irritation

skin trauma

after service and home care advice relevant to female intimate waxing services:

avoidance of activities which may cause contra-actions

prevention of ingrown hairs and infection

personal hygiene

recommended products and future treatments

intimate waxing equipment and products:

ingredients and composition of waxing products

soothing products to reduce skin irritation

use of shaping templates

use of hot wax, warm wax and sugar wax

suitability of products according to hair type

application and removal of waxing products

direction of application and speed of removal

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments to maintain client treatment objectives.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment.

1.3 Obtain informed and signed parent or guardian consent if client is a minor.

1.4 Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required.

1.5 Explain treatment sequence and factors that may restrict treatment.

1.6 Confirm revised treatment plan, record updates and obtain signed client consent.

2. Prepare for female intimate waxing service.

2.1 Prepare service area, equipment and self.

2.2 Prepare client and select waxing products according to plan.

2.3 Instruct client in what to use and how to self-cleanse female intimate waxing area.

2.4 Use suitable personal protective equipment.

2.5 Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.

2.6 Instruct client on correct positioning and how to use a towel to cover areas not being treated.

2.7 Clean and prepare skin area to be waxed.

2.8 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

3. Apply wax to female intimate area.

3.1 Test wax temperature, adjust as required and maintain for the duration of waxing service.

3.2 Trim hair to suitable length for waxing as required.

3.3 Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service.

3.4 Apply wax using single use applicators according to the area and manufacturer instructions.

3.5 Remove wax according to hair growth pattern, area and manufacturer instructions.

3.6 Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.

4. Ensure client comfort.

4.1 Monitor client reactions and responses and adjust waxing service as required.

4.2 Ensure client comfort and modesty throughout service.

4.3 Direct client on how and when to support surrounding skin to minimise discomfort.

4.4 Apply techniques to minimise client discomfort.

4.5 Discontinue treatment and provide advice if contra-actions occur

4.6 Apply aftercare product to minimise any post treatment skin reactions.

5. Review waxing service and provide post service advice.

5.1 Evaluate waxing service with client.

5.2 Record outcomes of waxing service on client treatment plan.

5.3 Provide aftercare advice and recommend products and future treatments.

5.4 Update treatment plan and rebook client as required.

6. Clean service area.

6.1 Clean service area, equipment and surfaces according to organisational policies and procedures.

6.2 Replenish service area in preparation for next service.

6.3 Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and review client treatment plan if available. 
Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment. 
Obtain informed and signed parent or guardian consent if client is a minor. 
Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required. 
Explain treatment sequence and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain signed client consent. 
Prepare service area, equipment and self. 
Prepare client and select waxing products according to plan. 
Instruct client in what to use and how to self-cleanse female intimate waxing area. 
Use suitable personal protective equipment. 
Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service. 
Instruct client on correct positioning and how to use a towel to cover areas not being treated. 
Clean and prepare skin area to be waxed. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Test wax temperature, adjust as required and maintain for the duration of waxing service. 
Trim hair to suitable length for waxing as required. 
Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service. 
Apply wax using single use applicators according to the area and manufacturer instructions. 
Remove wax according to hair growth pattern, area and manufacturer instructions. 
Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required. 
Monitor client reactions and responses and adjust waxing service as required. 
Ensure client comfort and modesty throughout service. 
Direct client on how and when to support surrounding skin to minimise discomfort. 
Apply techniques to minimise client discomfort. 
Discontinue treatment and provide advice if contra-actions occur 
Apply aftercare product to minimise any post treatment skin reactions. 
Evaluate waxing service with client. 
Record outcomes of waxing service on client treatment plan. 
Provide aftercare advice and recommend products and future treatments. 
Update treatment plan and rebook client as required. 
Clean service area, equipment and surfaces according to organisational policies and procedures. 
Replenish service area in preparation for next service. 
Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures. 
Access and review client treatment plan if available. 
Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment. 
Obtain informed and signed parent or guardian consent if client is a minor. 
Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required. 
Explain treatment sequence and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain signed client consent. 
Prepare service area, equipment and self. 
Prepare client and select waxing products according to plan. 
Instruct client in what to use and how to self-cleanse female intimate waxing area. 
Use suitable personal protective equipment. 
Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service. 
Instruct client on correct positioning and how to use a towel to cover areas not being treated. 
Clean and prepare skin area to be waxed. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Test wax temperature, adjust as required and maintain for the duration of waxing service. 
Trim hair to suitable length for waxing as required. 
Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service. 
Apply wax using single use applicators according to the area and manufacturer instructions. 
Remove wax according to hair growth pattern, area and manufacturer instructions. 
Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required. 
Monitor client reactions and responses and adjust waxing service as required. 
Ensure client comfort and modesty throughout service. 
Direct client on how and when to support surrounding skin to minimise discomfort. 
Apply techniques to minimise client discomfort. 
Discontinue treatment and provide advice if contra-actions occur 
Apply aftercare product to minimise any post treatment skin reactions. 
Evaluate waxing service with client. 
Record outcomes of waxing service on client treatment plan. 
Provide aftercare advice and recommend products and future treatments. 
Update treatment plan and rebook client as required. 
Clean service area, equipment and surfaces according to organisational policies and procedures. 
Replenish service area in preparation for next service. 
Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures. 

Forms

Assessment Cover Sheet

SHBBHRS002 - Provide female intimate waxing services
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

SHBBHRS002 - Provide female intimate waxing services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

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Student signature:

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